Support Programs
We are committed to providing you the support you need. The following table contains an overview of the available support options:
|
|
Standard |
1 incident pack |
3 incident pack |
5 incident pack |
|
Duration contract |
1 year |
1 year |
1 year |
1 year |
|
First year for free |
Professional, |
|
|
|
|
Support by |
|
|
|
|
|
Prerequisites |
|
Valid support contact (standard) |
Valid support contact (standard) |
Valid support contact (standard) |
|
Free upgrade to higher version |
|
|
|
|
|
No. of incidents |
3 |
1 |
3 |
5 |
